Dear Customer,
It is our endeavour to conduct a Customer Satisfaction Survey to evaluate our products After -Sales-Service activity. Please spare few minutes to fill up and forward it to us. The information shall be kept confidential and will be used
only for improving our product service. Please fil lthe respective columns. Every form will be weighed and replied.
CUSTOMER SATISFACTION SURVEY FORM
Customer Name:
Address:
Email Id :
Rated By (Name) :
Designation:
Contact Number :
Area / Place:
Date:
Sl No.
Attributes
Order Of Importance
Point Scale Rating
(10 is Excellent / 1 Very Poor)
Evaluation against competitor
1
Product Performance
2
Product Quality
3
Product Reliability
4
Delivery of Products/spares
5
Warranty Failures
6
Availability of Service support
7
Responsiveness of Service Support
8
Quality of Service
9
Customer Relation
10
Price– Product / Spares
Overall Rating :
Suggestions:
Copyright 2008 Roots Industries India Limited - All rights reserved
Customer Satisfaction Survey 