AFTER SALESProducts sold by RMCL are backed by a network of Customer Care Centres - Branch Offices and Dealer Offices, across the country. In order to satisfy our valuable clients, Customer Care Centres are strategically located in the four zones of India North, South, West and East Zones.
Any service call to our Customer Care Centres will be attended within 24 to 48 hours.
RMCL's service engineers are located at all metro cities. Each Customer Care Centre has a complete inventory of necessary spare parts & consumables, to ensure minimal downtime of our products. Safe, Prompt and Express delivery of all spares are ensured.
Major shares of orders are repeat orders received from highly satisfied customers.
The company has sales and service staff trained well in the factory and positioned in various strategic locations. In addition, engineers trained in parent company's works overseas are available round the clock.
